This page contains information for current students and their guiardians.
School term dates
Autumn term 2019
August 19th – December 19th
Spring term 2020
January 7th – June 10th
Nordic International School provides an accident insurance for our students. If a student gets injured during school hours, the guardian must report to Länsförsäkringar. Please remember to save receipts for all expenses. Also remember to document the accident together with Länsförsäkringar.
Policy holder: Kronoberg Skola AB (Nordic International School)
Insurance number: 0728433-002
Range: During school hours and during the direct journey to and from the school.
At the Nordic International School all staff have the obligation to receive comments and complaints and convey them to the one who is in charge. The principal is responsible for the school and the head office has an overall responsibility for the education.
Comments and complaints can mainly be solved directly at the school. It is therefore important to know, that the person who wants to present a complaint does it directly to the school. Concrete examples of principal’s responsibility are the school lunch, the function of the computers, the educational material and the right to special assistance.
If complainant thinks that he/she has not received the help from the one he/she talked to, or if the complainant believes that the problem is serious or urgent, he/she must contact the head office of the school. The chief of the head office has the duty to investigate and follow up if there have been shortcomings in the school’s organization. In these cases, the complainant should always present his/her comments in a written form.
Below – there’s a download link for a document which should be used as a basis of the complaint.
A complaint addressed to the head office will be sent as soon as possible to the company’s lawyer for further inspection. When the lawyer has received the errand, it’s his/her responsibility to initiate an investigation. Within five days the lawyer sends a confirmation to the complainant that the complaint has been received and that the errand will be resolved by the chief of the head office. At that point the investigation has started. Afterwards the lawyer involves the chief of the head office, who has the responsibility to investigate the complaint. The investigation of the complaint might lead to certain changes in the organization. The staff and other relevant competence contribute to the investigation of a complaint.
The investigation of the complaint is documented by the chief of the head office together with the lawyer.
Following points are to be included in the investigation:
- The reason of a complaint.
- What the investigation led to; an unrestrained description of the reasoning behind the complaint.
- What initiated strategies have been set in place to resolve the shortcomings in the organization, and even the strategies that prevent similar situations to happen again.
- Afterwards the lawyer contacts the complainant.